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Customer Relationship Management

We customize MS Dynamics CRM for you to easily keep tab on leads, contacts, accounts, service requests for amazing customer experience for long-term customer relationships.

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Custom Microsoft Dynamics CRM
Development Services

It may be custom workflow or a simple plugin development or a custom report creation or intrigue data migration using third-party tools or version up-gradation from CRM 4 to CRM 2011 and from CRM 2011 to CRM 2013, we will help you with new strategic vision to accomplish your business objectives.

What We Do

Hi-Tech as a Microsoft Dynamics partner delivers custom Microsoft Dynamics CRM development services, to help you effectively manage marketing, sales and customer service.

We customize MS Dynamics CRM for you to easily keep tab on leads, contacts, accounts, service requests for amazing customer experience for long-term customer relationships. Our customized Dynamics CRM solution fits your requirements and accurately captures every single interaction your organization does with customers, internal or external.

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Customer Relationship Management

Our Technology Expertise

Our CRM technical consultants have extensive experience in following areas.

Domain Expertise

Our CRM functional consultants have domain expertise and experience in following areas.

MarketingSales ManagementCustomer ServiceSocial MediaBusiness Functionalities

Marketing Aspects that attract, capture/engage, prioritize, convert, analyze and retain customers through planning & budgeting, marketing resource management of data & lists, multichannel campaign management, lead management & scoring, sales and marketing collaborations, social marketing and marketing analytics.

Effective Sales Management for managing accounts and opportunities management, customer insights, planning and management, collaborative selling, mobile sales, sales orders management and sales analytics.

Customer Service Excellence that helps you anticipate, address and deliver consistent, efficient customer care through account & contact management, interaction & knowledge management. It also helps you in cross-channel service, agent enablement, self-service, proactive sales & support, cash management & scheduling, social care. We help you gain real-time insights, reporting & analytics and service intelligence for value addition to your customers and long-term business profitability to you.

Social Media Engagement including social listening, social analytics, social engagement and social CRM.

Small and Midsize Business Functionalities such as business productivity gains and integration with existing Microsoft technology.


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Dynamics CRM Brochure

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Industries Served

Solid IT Foundation to Reshape and Prepare Your Enterprise

Automotive

Automotive

Banking / Finance

Banking / Finance

Construction

Construction

Education

Education

Energy & Utilities

Energy & Utilities

Healthcare

Healthcare

Insurance

Insurance

Manufacturing

Manufacturing

Media & Publishing

Media & Publishing

Retail / eCommerce

Retail / eCommerce

Telecommunication

Telecom

Transportation & Logistics

Transportation & Logistics

Travel & Hospitality

Travel & Hospitality

We make our proven enterprise software development methodology, industry best practices & ERP transformation improvements

Case Studies

MS Dynamics NAV helps to Integrate Large Customers

MS Dynamics NAV helps to Integrate Large Customers

Conceptualized, Designed, Developed and Tested the EDI solution completely »

Upgrade Dynamics NAV Database to 2013 R2 IT

Upgrade Dynamics NAV Database to 2013 R2 IT

Upgraded all the reports in a recently launched NAV version 2013 R2 IT »

Online Patient Information Capturing

Online Patient Information Capturing

Developed using multi-layer architecture & composite of client server solution & web architecture »

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Headquarters:

Dev Information Technology Pvt. Ltd.

14, Aaryans Corporate Park, Near Shilaj Railway Crossing
Thaltej - Shilaj Road, Thaltej, Ahmedabad - 380059
Call: +91 - 79-26304241 | 26305751
Email: presales@devitpl.com